Please note that from 3 February 2025, the NHS App will only support smartphones running:
• Android version 8 and above, on devices with a front-facing camera
• Apple iOS version 15 and above
• Access via the web portal – https://access.login.nhs.uk/
Google has a guide on how to check and update your Android version – HERE
Apple has a guide on how to update your iOS on iPhone – HERE
Users using older phones/software will not be able to access the NHS App via the app on their phones and will need to access the NHS App via their web browser (link above).
It is estimated that this will affect 6,500 iOS and 5,500 Android users who only have access to a single device across the NHS who use the NHS App.