WhatsApp Channel – Woolstone Medical Centre SE23

Dear Patients, We are pleased to introduce our new WhatsApp Channel designed to keep you informed and connected with our surgery. This service will provide you with important updates, health tips, and other valuable information directly to your phone. Please note that this is a channel, which means you will receive messages from us. Recipients

News

Fight Flu This Winter!

There has been a huge increase in hospital admissions nationally due to Flu recently. We would encourage the flu vaccination for all our eligible patients. If you have not had your Flu jab yet, please consider it and either book to see one of our nurses or enquire with your local pharmacy. Protect yourself &

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Keeping safe online this Christmas

1. Use the magic of Multi-Factor Authentication this Christmas Those of you that use online banking will be familiar with getting a text that checks that it’s you trying to access your account online. We call this Multi Factor Authentication (MFA), and you should put this in place where a website gives you the option. Studies show

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2024/25 Winter is Here: Support is Available for Everyone

As the cold months set in, we recognize that winter can be a difficult time for many people. Whether it’s the biting chill outside or the pressures of the holiday season, everyone can feel the weight of winter in different ways. Thankfully, there are organizations ready to offer support and lend a helping hand during

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Contact us online with AccuRx

From Monday 4 November 2024, we will be using a new online service platform, Accurx, to complement our existing services. You can use this to contact us to: You can view a Youtube video to get an idea of how the system works

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Breast Health and Mammography

The Vale Medical Centre (195-197 Perry Vale, SE23 2JF) will be hosting a session titled “Breast Health and Mammography” on Tuesday 8th October from 5pm to 8pm.

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Flu vaccinations 2024

The flu vaccine helps protect against flu, which can be a serious or life-threatening illness. It’s offered on the NHS every year in autumn or early winter to people at higher risk of getting seriously ill from flu.

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Respiratory syncytial virus (RSV) vaccine

Respiratory syncytial virus (RSV) is a common cause of coughs and colds. It usually gets better by itself, but it can be serious for some babies and older adults. A vaccine is available for those at risk from 1 September.

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Cyber Attack on Synnovis Laboratory June 2024

Starting today, August 16th, patients can once again schedule routine blood tests online. Visit SwiftQueue or call the number on your blood form to book your appointment. We appreciate our patients’ patience while the pathology systems targeted in a ransomware attack in June were repaired. More information is available at www.selondonics.org/synnovis-cyber-attack/.

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Appointments in July 2024

In July, we provided 3,546 appointments to our patients across the practice. Of these, 3,378 (95%) appointments were successfully attended by patients, while 168 (5%) were missed. We understand that appointments may be missed for valid reasons, but we encourage all patients to cancel in advance if they no longer require their appointments.

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GP Patient Survey Results 2024

The results are in and we have received outstanding results. Thank you to all the patients that submitted their questionnaires in February/March 2024. To view more details and see how we compare to previous years, visit our web page at: GP Patient Survey

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WhatsApp Channel – Woolstone Medical Centre SE23

Dear Patients, We are pleased to introduce our new WhatsApp Channel designed to keep you informed and connected with our surgery. This service will provide you with important updates, health tips, and other valuable information directly to your phone. Please note that this is a channel, which means you will receive messages from us. Recipients

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Cyber-Attack on London Pathology Testing

NHS organisations across London continue to work in partnership to manage patient care following the ransomware cyber-attack on Synnovis earlier this week. Guy’s and St Thomas’ NHS Foundation Trust, King’s College Hospital NHS Foundation Trust and South London and Maudsley NHS Foundation Trust remain in a critical incident, while Oxleas NHS Foundation Trust, Lewisham and

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Bank Holidays and other dates when the surgery is closed

The Practice will be closed on the following days: Need to see a doctor? NHS 111 can help If you need to see a doctor but can’t get to your local practice you may be able to be seen outside of normal practice hours. Call 111 and if appropriate, the advisor will be able to schedule

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Think pharmacy first

Going to your local pharmacy offers an easy and convenient way to get clinical advice on minor health concerns, and now community pharmacies can offer treatment for seven common conditions without patients needing to see a GP.

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New Telephone System

From March 2024, we have migrated to a new cloud based telephone service. This will enable us to provide a better service to our patients in the following areas: We do hope that this new service will make communicating with us easier for you, our patients. Thank you *

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Independent Gender Violence Advocate

We are pleased to announce that there will be an IGVA (Independent Gender Violence Advocate) located in 4 Lewisham general practices starting from March 2024 for a period of 6 months. This role is being jointly commissioned by the SEL ICB and Lewisham Local Authority. The function of the IGVA is to support all primary

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Safe Surgery

We are proud to be a ‘Safe Surgery’ for everyone in our community. All are welcome. Everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register. Immigration status or nationality don’t matter – reception won’t ask for immigration documents

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Help for Unpaid Carers

Lewisham is overhauling the help that they give to unpaid carers in the area. Maximising Wellbeing of Unpaid Carers is a new service through Imago providing support and opportunities for Unpaid Adult Carers, Young Adult Carers and Young Carers We help Unpaid Carers get the support they need to maintain their own health, wellbeing and

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NHS winter flu and covid vaccine

The adult covid and flu vaccination programmes had been due to start in October to maximise protection over the winter months, but now those most at risk including adult care home residents will be vaccinated from 11 September.

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World Hepatitis Day 28th July 2023

Every year, more than a million lives are lost to hepatitis. We’re not waiting for change – we’re fighting to make it happen. We’re not waiting ‘We’re not waiting’ is call to action for WHD 2023. It’s a call to accelerate elimination efforts of viral hepatitis now and the urgent need for testing and treatment

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MMR and Measles

Measles is an infection that spreads very easily and can cause serious problems in some people. Having the MMR vaccine is the best way to prevent it.

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white flowers

How To Cope When Someone Dies

Woolstone Medical Centre has put together a guide to practical implications of bereavement to help you through this difficult time. Grief and personal distress may make it hard to deal with urgent practical matters and formalities. The following guide is a simple list of steps you need to take when someone close to you dies.

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shore during golden hour

Heatwave Advice

Following the latest Met Office heat wave alert, NHS England is continuing to remind people to be aware of the health risks of hot weather. You can check out the latest Weather Warnings from the MET Office by visiting the MET Office Weather Warning Page

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New plan for GPs and local pharmacies

As you may have seen, the NHS published a “Delivery plan for recovering access to primary care” on 9th May. Please note that the initiatives in this plan – including new services from pharmacies – have not started yet. They will come into effect over the coming months. In the meantime, please continue to contact

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Measles: Are you protected?

Parents are being asked to check children are fully up to date with their measles, mumps, and rubella (MMR) vaccinations by checking their vaccine record in their red book.

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