New Telephone System

From March 2024, we have migrated to a new cloud based telephone service. This will enable us to provide a better service to our patients in the following areas: We do hope that this new service will make communicating with us easier for you, our patients. Thank you *

GP Patient Survey 2023

The 2023 GP Patient Survey (GPPS) has now launched and will continue to run until March 2023.

It is an independent survey run by Ipsos on behalf of NHS England, and the largest survey used to measure patient experience in the UK and is a key source for gathering feedback on general practice services and patient experience.

Patient experience is always a key area of focus for GP Practices and we use this information to improve services that are provided to our patients.

Patients are randomly selected to answer the survey questionnaire.

Last year an estimated 16,400 questionnaires were distributed to Lewisham patients and the assumption is it will be a similar number for 2023.

We would like to encourage all patients to take part in the survey if they receive the questionnaire.

You can find more information HERE

Thank you