New Telephone System

From March 2024, we have migrated to a new cloud based telephone service. This will enable us to provide a better service to our patients in the following areas: We do hope that this new service will make communicating with us easier for you, our patients. Thank you *

Category: Uncategorised

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Bank Holidays and other dates when the surgery is closed

The Practice will be closed on the following days: Need to see a doctor? NHS 111 can help If you need to see a doctor but can’t get to your local practice you may be able to be seen outside of normal practice hours. Call 111 and if appropriate, the advisor will be able to schedule

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Independent Gender Violence Advocate

We are pleased to announce that there will be an IGVA (Independent Gender Violence Advocate) located in 4 Lewisham general practices starting from March 2024 for a period of 6 months. This role is being jointly commissioned by the SEL ICB and Lewisham Local Authority. The function of the IGVA is to support all primary

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Safe Surgery

We are proud to be a ‘Safe Surgery’ for everyone in our community. All are welcome. Everyone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register. Immigration status or nationality don’t matter – reception won’t ask for immigration documents

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Help for Unpaid Carers

Lewisham is overhauling the help that they give to unpaid carers in the area. Maximising Wellbeing of Unpaid Carers is a new service through Imago providing support and opportunities for Unpaid Adult Carers, Young Adult Carers and Young Carers We help Unpaid Carers get the support they need to maintain their own health, wellbeing and

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World Hepatitis Day 28th July 2023

Every year, more than a million lives are lost to hepatitis. We’re not waiting for change – we’re fighting to make it happen. We’re not waiting ‘We’re not waiting’ is call to action for WHD 2023. It’s a call to accelerate elimination efforts of viral hepatitis now and the urgent need for testing and treatment

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How To Cope When Someone Dies

Woolstone Medical Centre has put together a guide to practical implications of bereavement to help you through this difficult time. Grief and personal distress may make it hard to deal with urgent practical matters and formalities. The following guide is a simple list of steps you need to take when someone close to you dies.

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Heatwave Advice

Following the latest Met Office heat wave alert, NHS England is continuing to remind people to be aware of the health risks of hot weather. You can check out the latest Weather Warnings from the MET Office by visiting the MET Office Weather Warning Page

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New plan for GPs and local pharmacies

As you may have seen, the NHS published a “Delivery plan for recovering access to primary care” on 9th May. Please note that the initiatives in this plan – including new services from pharmacies – have not started yet. They will come into effect over the coming months. In the meantime, please continue to contact

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Measles: Are you protected?

Parents are being asked to check children are fully up to date with their measles, mumps, and rubella (MMR) vaccinations by checking their vaccine record in their red book.

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Lewisham Food Bank

Woolstone Medical Centre is proud to be working with Lewisham Food Bank. We have a box located in our reception area for which you can leave your donations. Lewisham Food Bank then collect on a regular basis to share out to those in need in the community. You can find out more about Lewisham Food

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Domestic abuse is a pattern of behaviour on the part of the abuser designed to control his partner. It can happen at any point in a relationship, including after you have split up. Anyone forced to change their behaviour because they are frightened of their partner or ex-partner’s reaction is experiencing abuse. Domestic abuse can

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GP Patient Survey 2023

The 2023 GP Patient Survey (GPPS) has now launched and will continue to run until March 2023. It is an independent survey run by Ipsos on behalf of NHS England, and the largest survey used to measure patient experience in the UK and is a key source for gathering feedback on general practice services and

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NHS Remote Patient Monitoring Service

The service has been created by the NHS and Doctaly to help monitor patients at home who have certain longterm conditions such as asthma, diabetes and hypertension. It is designed to help NHS healthcare professionals safely manage and monitor these patients without the patients needing to physically visit a GP practice. Many of these patients

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Health Worker Strikes in December 2022 and January 2023

London Ambulance Strikes December 2022 and January 2023 More information about the strikes can be found on the website at: NHS England » Information for the public on industrial action Please select hospital below for information regarding upcoming RCN Nursing strikes at: Guys Hospital Lewisham Hospital King’s College Hospital If you have an appointment

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On Thursday 24 November 2022, NHS Digital published GP data by practice covering access, complaints and payments. Publication of the data is part of the Secretary of State for Health and Social Care’s ‘Our Plan for Patients’ to enable patients to have more information available to choose the right practice for them.  The publication of

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Enhanced Hours

Effective from Saturday 1st October, General Practice is required to deliver a range a primary care services between 18:30 – 20:00 on weekdays and 09:00 – 17:00 on Saturdays with some local discretion allowed. This is a compulsory change to the national primary care contract. Sydenham Green Group Practice, The Vale Medical Centre, Well’s Park Practice

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Carers Week – 6th to 12th June 2022

The number of people caring for a close family member or friend, who could not cope without their support, is rising. People need to be supported to develop the knowledge, skills and confidence to manage their own conditions and to care for others. Around 5.5 million people support a friend or family member as unpaid

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Picture of Queen Elizabeth II

The Queen’s Platinum Jubilee Bank Holiday 2022

The surgery will be closed Thursday 2nd and Friday 3rd June for The Queen’s Platinum Jubilee Bank Holiday 2022 If you require urgent medical treatment while we are closed please call 111 or visit In an emergency, please call 999 Our telephone lines will reopen from 8:00 am Monday 6 June 2022 Find information

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Platinum Jubilee Bank Holiday Local Pharmacy Opening Times

You may be aware that Bank Holidays affect the opening hours of local community pharmacies. Please find below a list of local pharmacies opening as part of the commissioned Rota for the Platinum Jubilee Bank Holidays 2 and 3 June 2022.  It is important to note that Saturday 4 June and Sunday 5 June 2022

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Practice Closed for Training

The Practice will be closed for training Thursday 21 July 2022 from 12:30 – 18:30. If you require urgent medical treatment while we are closed between 12:30 – 18:30, please contact our GP Federation, One Health Lewisham, who will be providing GP cover on 02081676352. In an emergency, please call 999 After 18:30, if you

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Mental Health Awareness Week 2022

Mental Health Awareness Week

This year, Mental Health Awareness Week will run from 9th to 15th May. This annual event, which focuses on improving good mental health across the nation, is hosted by the Mental Health Foundation. Click the image above to jump to the Better Health, Every Mind Matters webpage or select following link: This year’s theme will

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Increased access to appointments

From 18th April 2022, we are releasing a selection of appointments allowing patients to book up to 28 days in advance for either a Face-2-Face or Telephone consultation with a doctor. These appointments are available on a first come first served basis subject to availability and are available to book in the following ways: We

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Do we have your up to date mobile number?

Register for the Text Reminder Service You can now register to receive information by text message on your phone regarding appointments and health care.  To register for this service please complete our communication consent form. No identification is required for this service. If more than one person shares the use of the mobile phone number given

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