New Telephone System

From March 2024, we have migrated to a new cloud based telephone service. This will enable us to provide a better service to our patients in the following areas: We do hope that this new service will make communicating with us easier for you, our patients. Thank you *

Practice Team

Practice Manager

Mr Stuart Hall (m)
BA, MSc HealthCare Management 

The Practice Manager manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Manager supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.


The staff are happy to advise and help you. They have a demanding job, so please be patient if they are not able to deal with your request immediately or have to refer it to someone else. Any information you give us is always treated in the strictest confidence.

  • Ms Shan-Ann Cornwall (f)
  • Ms Alpa Patel (f)
  • Ms Melissa Wilmshurst (f)
  • Ms Claire Kilbane (f)


  • Ms Lorraine Mann (f)
  • Ms Tracey Slade (f)
  • Ms Jo Kemp (f)
  • Ms Janine Davies (f)
  • Ms Hasret Mavroudis (f)
  • Ms Lisa Szalkowski (f)
  • Ms Emma Bird (f)
  • Ms Andrianna Pepes (f)

Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.